Last updated: 9 June 2026
These Terms of Use ("Terms") govern your access to and use of the Ariveria mobile application, website and related services (collectively, the "Services").
The Services are provided by Ariveria Pte. Ltd. ("Ariveria", "we", "us" or "our").
By accessing or using the Services, you agree to these Terms. If you do not agree to these Terms, you must not access or use the Services.
These Terms should be read together with our Privacy Policy and any applicable app store, platform, subscription or payment terms.
In these Terms:
Ariveria is a guided reflection and journalling app. It helps users record thoughts, reflect through Ari, and generate personal insights, summaries, reports, mood information and related outputs.
Ariveria is not a medical, healthcare, therapy, counselling, crisis support, emergency support, legal, financial or other professional advisory service.
Ari is powered by artificial intelligence. Ari is not human. AI-generated responses may be incomplete, inaccurate, inappropriate, outdated or unsuitable for your circumstances.
You should not rely on the Services as a substitute for professional advice, diagnosis, treatment, therapy, counselling, emergency assistance or crisis support.
If you believe you may harm yourself or others, or if you require urgent help, you should contact emergency services, a crisis hotline or an appropriate professional immediately.
You must be at least 13 years old to use the Services. If the laws of your country require a higher age to use online services without parental or guardian consent, you must satisfy that requirement or use the Services only with the consent and involvement of your parent or legal guardian.
You agree to provide accurate, current and complete account information, and to keep that information updated.
You are responsible for maintaining the confidentiality and security of your account, device, login methods, passwords and authentication credentials.
You are responsible for all activity that occurs through your account or device, except to the extent caused by our breach of these Terms or applicable law.
You must notify us promptly if you believe your account has been compromised.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Services for your own personal, non-commercial use.
You must not:
You retain ownership of your User Content.
You grant Ariveria and our service providers a limited, worldwide, non-exclusive, royalty-free licence to host, transmit, process, analyse, transcribe, display, generate outputs from and otherwise use your User Content solely to provide, operate, maintain, secure, troubleshoot, support and improve the Services, comply with law, enforce these Terms and exercise our legal rights.
You are responsible for your User Content and for deciding what information to include in the Services.
You represent and warrant that:
You should not submit information about another person unless you have a lawful basis to do so and it is appropriate in the circumstances.
We do not claim ownership over your User Content.
Certain features of the Services use AI and related technology providers to generate Ari responses, summaries, reports, insights and other outputs.
To provide these features, User Content and related context may be sent to third-party AI or technology providers for processing. Voice recordings may also be sent to third-party transcription providers where you use voice features.
By using these features, and where required by law or app platform rules by providing the relevant permission, you authorise Ariveria and our service providers to process User Content for the purposes described in these Terms and our Privacy Policy.
If you do not provide or withdraw any required permission, certain features may not be available or may not work properly.
We may update, replace, add or remove AI models, transcription providers, infrastructure providers, analytics providers, subscription providers and other service providers from time to time.
You acknowledge that AI outputs may be generated automatically and may not be reviewed by Ariveria before being displayed to you.
You are responsible for evaluating any output before relying on it.
Ariveria is designed so that your private journal entries, notes, Ari conversations, transcripts, reports, insights and similar reflection content are primarily stored locally on your device.
We do not intend to maintain a persistent server-side journal or conversation database containing your private journal entries or Ari conversations. However, User Content may be transmitted, routed, processed, temporarily handled or cached where needed to provide the Services, including to generate Ari responses, transcribe voice recordings, produce reports, maintain security, troubleshoot issues or comply with law.
Because certain content may be stored only on your device, Ariveria may be unable to access, retrieve, restore, export, read or delete that content for you.
You are responsible for maintaining your device, device security, app access, backups and any local storage settings.
To the maximum extent permitted by applicable law, Ariveria is not responsible for loss of User Content caused by events outside our reasonable control, including device loss, device failure, deletion of the app, clearing of app data, operating system issues, backup failures, account issues, unauthorised access to your device, or changes to device settings.
Some parts of the Services may require payment or an active subscription.
Subscriptions, purchases, trials, renewals, cancellations and refunds may be handled by Apple, Google or another app store, platform, payment provider or subscription-management provider. Their terms, billing rules, cancellation processes and refund policies may apply in addition to these Terms.
Unless otherwise stated, subscriptions may renew automatically unless cancelled before the end of the then-current billing period.
You are responsible for managing and cancelling your subscription through the relevant app store, platform or account settings where applicable.
Cancelling a subscription generally prevents future renewals but does not necessarily result in a refund for the current billing period, unless required by applicable law or the applicable app store, platform or payment provider's policies.
We may change subscription plans, pricing, features, trials or promotions from time to time. Any changes will apply in accordance with applicable law and the terms of the relevant app store, platform or payment provider.
You must not use the Services to:
We may investigate suspected violations of these Terms and take action we consider appropriate, including limiting, suspending or terminating access to the Services.
The Services may depend on, interoperate with or be distributed through third-party services, including app stores, payment providers, subscription-management providers, AI providers, transcription providers, analytics providers, hosting providers and device platforms.
Your use of those third-party services may be subject to their own terms, privacy policies and rules.
If you download or access the Services through the Apple App Store, your use of the app may also be subject to Apple's standard end user licence agreement and applicable Apple terms.
If you download or access the Services through Google Play, your use of the app may also be subject to applicable Google Play terms.
We are not responsible for third-party services that we do not control, except to the extent required by applicable law.
We may update, modify, suspend, discontinue, replace, remove or limit the Services or any part of them at any time, including features, AI models, prompts, reports, outputs, pricing, availability, eligibility, limits and functionality.
We may also impose or change limits on use of the Services, including usage limits, storage limits, feature limits, subscription limits and technical limits.
We will try to provide notice of material changes where required by law or where we consider it appropriate.
You may stop using the Services at any time.
We may suspend, restrict or terminate your access to the Services if:
Termination or suspension may result in loss of access to the Services and related features. Because some User Content may be stored only on your device, termination may not delete local content from your device, device backups or synced environments.
Sections that by their nature should survive termination will continue to apply, including provisions relating to User Content, intellectual property, disclaimers, limitation of liability, indemnity, consumer law savings, governing law and disputes.
Our handling of Personal Information is described in our Privacy Policy.
The Privacy Policy explains what information we collect, how we use it, how local storage works, how User Content may be processed by third-party providers, and how you may exercise privacy rights.
By using the Services, you acknowledge that Personal Information may be handled as described in the Privacy Policy.
The Services, including all software, designs, interfaces, graphics, text, prompts, workflows, systems, models, features, branding, trade marks, logos and other Content made available by Ariveria, are owned by Ariveria or our licensors and are protected by intellectual property and other laws.
Except for the limited licence expressly granted to you under these Terms, no rights are granted to you in or to the Services or any Ariveria intellectual property.
You must not use Ariveria's name, branding, trade marks, logos or other proprietary materials without our prior written consent.
If you provide feedback, suggestions or ideas relating to the Services, you grant us the right to use them without restriction or compensation to you.
To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not warrant, represent or guarantee that:
We disclaim all warranties, representations, conditions and guarantees, whether express, implied, statutory or otherwise, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement, to the maximum extent permitted by applicable law.
To the maximum extent permitted by applicable law, Ariveria and Ariveria Personnel will not be liable for any indirect, incidental, special, consequential, exemplary or punitive loss or damage, or for any loss of profits, revenue, business, goodwill, opportunity, data, User Content, device-stored content, anticipated savings or intangible losses, whether arising in contract, tort, negligence, statute, equity or otherwise.
To the maximum extent permitted by applicable law, Ariveria's total aggregate liability arising out of or in connection with the Services or these Terms will not exceed the greater of:
The limitations in this section apply whether or not Ariveria has been advised of the possibility of such loss or damage.
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Ariveria and Ariveria Personnel from and against any claims, demands, proceedings, losses, liabilities, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with:
We reserve the right to control the defence and settlement of any matter subject to indemnification by you. You agree to cooperate with us in relation to such defence and settlement.
Nothing in these Terms excludes, restricts or modifies any right, remedy, guarantee, warranty or liability that cannot lawfully be excluded, restricted or modified under applicable law.
Where applicable law gives you mandatory cancellation, withdrawal, refund, repair, replacement, compensation or other consumer rights, nothing in these Terms limits those rights.
The disclaimers, exclusions and limitations in these Terms apply only to the maximum extent permitted by applicable law.
We may provide notices or communications to you through the Services, by email, by push notification, by posting on our website, through app store mechanisms, or by any other reasonable means.
You agree that notices provided electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.
You are responsible for keeping your contact information up to date and for checking the Services and your email for notices.
These Terms are governed by the laws of Singapore, except to the extent that mandatory laws of your country of residence require otherwise.
You agree to submit to the non-exclusive jurisdiction of the courts of Singapore in relation to any dispute arising out of or in connection with these Terms or the Services, except to the extent applicable law gives you mandatory rights to bring claims in another forum.
Before commencing formal proceedings, you agree to first contact us at legal@ariveria.com and attempt to resolve the dispute informally, unless applicable law allows you to proceed otherwise.
We may update these Terms from time to time. The updated version will be made available through the Services, our website or another appropriate channel.
The updated version will take effect from the stated "Last updated" date unless otherwise specified.
If you continue using the Services after the updated Terms take effect, you will be deemed to have accepted the updated Terms, to the extent permitted by applicable law.
If you do not agree to the updated Terms, you must stop using the Services.
If you have any questions, concerns, complaints or requests relating to these Terms or the Services, please contact us at:
These Terms contain important legal provisions. By using Ariveria, you acknowledge that you have read, understood, and agree to be bound by these Terms.